Sonoma State University Operations And Supply Chain Management Assignment Help - account information

Question - Mark Mitton, the liaison to the IS department, has eliminated all but the best three systems.
Mark developed a list of required features, carefully reviewed each system, talked to other
users, and interviewed appropriate systems representatives. Mark used a point-scoring
system to assign weights to each requirement. Mark developed Table 21-4 to help him select
the best system.
a. Use a spreadsheet to develop a point-scoring matrix and determine which system Mark
should select.
b. Susan Shelton did not agree with Mark s weightings and suggested the following changes:
Flexibility
60
Reputation and reliability 50
Quality of support utilities 10
Graphics capability 10
When the changes are made, which vendor should Mark recommend
c ...Read More . Mark s manager suggested the following changes to Susan s weightings:
Reputation and reliability
90
Installation assistance 40
Experience with similar systems 40
Training assistance 65
Internal memory size 10
Will the manager s changes affect the decision about which system to buy?
d. What can you conclude about point scoring from the changes made by Susan and Mark s
manager? Develop your own weighting scale to evaluate the software packages. What other
selection criteria would you use? Be prepared to discuss your results with the class.
e. What are the weaknesses of the point-scoring method? ...Read Less

Solution Preview - No Solution Preview Available

Original Question Documents

N/A