Help me with my BSM522 Quality Management and Improvement Models Assignment

Question - The Robert Gordon University berdeen Business School Session : 2013/2014 Semester : Coursework Brief odule Number : BSM522 odule Title : Quality Management and Improvement Models W (e.g. C1, C2, C3) : Coursework Components 1 (C1) and 2 (C2) ub deadline : CW1 due 7th January 2014 by 1300PM (GMT) W2 due 7th January 2014 by 1300PM (GMT) Coursework must be submitted via the drop box in Quality Management and Improvement Models module on CampusMoodle. PLAGIARISM Plagiarism is the practice of presenting the thoughts, writings or other output of another or others as original, without acknowledgement of their source(s). All material used to support a piece of work, whether a printed publication or from electronic media, should be appropriately i ...Read More dentified and referenced and should not normally be copied directly unless as an acknowledged quote. Text translated into the words of the individual student should in all cases acknowledge the source.” For further information please see ttp://www.rgu.ac.uk/academicaffairs/assessment/page.cfm?pge=7088 Before submitting assignments, you should check through it to ensure that: • all material identified as originally from a previously published source has been properly attributed by the inclusion of an appropriate reference in the text; direct quotations are marked as such (using “quotation marks” at the beginning and end of the selected text), and a citation has been included in the list of references at the end of the text. OTE e penalty for late submission of a piece of coursework, without valid reason, is that the coursework will be regarded as a non- submission (NS) and one of your assessment opportunities will be lost. There may also a penalty for deviating substantially from the word length or for poor spelling and grammar (deduction of up to 1 grade point from final grade for

poor spelling and grammar and deduction of 1 grade point for deviations in excess of +/- 10% of the specified word count). Students are required to review their work using the JISC Plagiarism Detection Service. If you, for genuine reasons, are unable to meet the hand in date, please note the following procedures: Postgraduate Students – students must complete an Extenuating Circumstances Claim Form and submit this, together with supporting evidence, to the Module Co-ordinator prior to the submission deadline.

BSM522 Quality Management and Improvement Models Assignment Assignment Aim he overall aim of this assignment is to give students an opportunity to discuss and debate the key principles and concepts of quality management, excellence models and the management of risk. . The assignment has 2 parts, each of equal value. art 1 (Component 1) submission deadline is the 7thJanuary 2014 @ 1300 hours (GMT) Part 2 (Component 2) submission deadline is the 7thJanuary 2014 1300 hours (GMT) Assignment Guide 1 August 2013 brings into sharp focus the dangers of North Sea Oil and Gas. Specifically the Eurocopter Super Puma AS332 L2 has accounted for 20 fatalities in the North Sea over the past five years. Subsequent two forced landings of albeit variants of the Super Puma led to a UK ban on sea flights which was only lifted in July 2013. Critically analyse Eurocopter’s approach to quality management, making contrasting and comparative analysis between case study organisations or a single organization within the aviation or other high risk industry such as defense or energy. Your analysis should seek to define and explore the application Quality Management standards within the aviation industry specifically focusing on helicopter manufacturing and how it aligns with the management of quality management and supply chain risks within the aviation industry you may need to undertake a gap analysis to build upon your ideas, evaluation and critique. Coursework 2 sing secondary research, design a conceptual quality management excellence model that would be capable of improving Quality Management performance and business excellence at Eurocopter in key areas such ask financial and non –financial performance, reduce marketing risk and customer satisfaction. The model must be presented in a graphical format to present a graphical (e.g., diagrams, charts, flow charts, visuals or any other graphical format) to demonstrate the underpinning philosophy, rationale and the objectives which the model is designed to achieve including a description of how the model will be applied within at Eurocopter. This may involve an exploration of existing frameworks, excellence models and structures quality improvement within case organization(s) to offer a feasible and practical conceptual framework that can improve the effectiveness of the deployment Quality Management system within Eurocopter in the short term with the potential to improve outcomes to the business in longer term. The conceptual model should not exist in isolation, you need to offer an evaluation and critique how this model can be implemented effectively.

Report Requirements • A contents page; List of tables, figures, charts, flowcharts, visuals, pixs and figures used; An executive summary; umbered sections and subsections (e.g. Part 1 and 1.1. etc); onclusions; Recommendations (where appropriate); Reference/Bibliography section; Appendices, if required at the end of the report; but all appendixes must be referred and contextualized in the body of the report. he Harvard referencing system must be used. Please the library homepage for guidance for further clarification on evaluative report writing guides and referencing. Assessment Guidelines oursework allows students to study, review, analyse and present solutions to extended problems or cases. It also allows students to develop their skills in the preparation of high quality reports. oursework assignments are designed to assess students’ understanding and ability to apply the range of concepts, theories and models examined in this module. Assignments are often open-ended and will always require a high level of independent research that stretches beyond the taught module material. This will be the case for Postgraduate and MSc level study. he following notes are provided by way of additional information: n executive summary and any Appendices are in addition to the prescribed length. (Presentation marks will be deducted from reports +/- 10% of prescribed length). he report should: omponent 1 should be 2500 words long (+/-10%) and Component 2 should be 2500 words long (+/-10%) long; • Demonstrate the contribution of your critique and evaluation to achieving performance improvement for organisations; • Demonstrate understanding of current thinking in the possible synergy between quality and risk management, benefits and value of this synergy by the application of research from books, journals, conferences, symposiums, databases or other current and credible sources; • Be conducted within the context of a case organisation which may be your own organisation if appropriate or one, two, three, etc., with which you are familiar or be sourced from suitable written case study material (secondary research).

Reports that are either purely theoretical or purely anecdotal (about the organisation) shall not attract high marks. Bullet points must be avoided in any case. You need to offer narratives of your research findings (paragraphs) throughout the report. Emphasis is on the ability of students to demonstrate their critical thinking ability including offering critique to previous and current research findings. LAGIARISM lagiarism is the practice of presenting thoughts, writings or other output of another or others as original, without acknowledgement of their source(s). All material used to support a piece of work, whether a printed publication or from electronic media, should be appropriately identified and referenced and should not normally be copied directly unless as an acknowledged quote. Text translated into the words of the individual student should in all cases acknowledge the source.” For further information please see p://www.rgu.ac.uk/academicaffairs/assessment/page.cfm?pge=7088 (Please check the link whether it is working) fore submitting the work, you should check through it to ensure that: all material that has been identified as originally from a previously published source has been properly attributed by the inclusion of an appropriate reference in the text; • direct quotations are marked as such (using “quotation marks” at the beginning and end of the selected text), and • a citation has been included in the list of references. NOTE The penalty for late submission of a piece of coursework is that the coursework is recorded as non-submission. There is also a penalty for deviating substantially from the word length or for poor spelling and grammar (deduction of up to 1 grade point from final grade for poor spelling and grammar and deduction of 1 grade point for deviations in excess of +/- 10% of the specified word count). u must include a statement on the front cover of your work that gives the word count. If you, for genuine reasons, are unable to meet the hand in date, please seek guidance from the Module Co-ordinator or Course Leader. ...Read Less

Solution Preview - Module Title: Quality Management and Improvement Models Module Number: BSM522 Session: 2013/2014 Name: Roll Number: Table of Content No. Content Page Number 1 Chapter 1 4 1.1 Executive Summary 4 1.2 What exactly happened? 4 1.3 Cause of this tragic accident 5 1.4 How Eurocopter supported the investigation? 6 1.5 Cause of Five accide

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