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Key Topics
Requirement
Part One:
Proje ct Name / Team / Description
Working as a team you are to
• Agree on a suitable team name, list all team members and provide their contact details in a professional looking document.
• Provide an overview of the project on which you are working.
• Complete a project description. This should be written clearly and concisely so that anyone unfamiliar with the project can fully understand the objectives.
Team Charter
After your team agrees on a team name and identified all of the contact details of your team members, address the following points and present them in a professional looking document:
• Skills and Knowledge Inventory – List the specific knowledge and / or skills that each team member can contribute to the project. This could be technical knowledge, communication or leadership skills.
• Roles and Responsibilities – Define roles and responsibilities for each team member. This can be defined for entire project or can be shared or even rotated.
• Team Communications
o Meeting Times & Location – Agree on mutually convenient times and location to convene to work on the case assignments.
o Define how the team will communicate with each other and share information. Also specify how meetings will be documented and where subsequent resources will be stored for ease of access.
• Team Rules & Expectations
o Discuss your previous experiences of working in teams, both positive and negative. What is the overall team goal?
o Team Values – Discuss as a team what values are important. Develop a statement or itemised list that summarises these values.
o Code of Ethics – Based on your team values, create a statement that summarises a code of ethics to guide your team's ethical behaviour.
o Rules and Expectations – Build a set of rules and expectation that all members of the team shall abide by. Consider team decisions, conflict, absence from meetings, and an individual’s lack of contribution for example.
• Signatures – Get each member of the team to sign the team charter. This will indicate an understanding and agreement to the rules and expectations as specified in the points above.
Part Two:
Learning Cycles
Learning cycles give structure to your team meetings and accountability for when you and your team work outside of the meeting schedule
Firstly, prior to your next meeting, assign roles to the team. There should only be two central roles – the organiser and the scribe:
• Organiser – organises the meeting by writing down the team’s ideas and then distributes them to the team for feedback.
• Scribe – documents the ideas and action points going forward.
Note: Roles should be rotated for each meeting and assigned so that everyone on the team has equal responsibility.
Solution
Part 1- Project Name/ Team/ Description
The name of the project is information technology players. The teams consist of six members, which includetwo network engineers, two software engineers, project manager, and one communication manager. The aim of the project is to implement information technology in an organization. The duration of the project is two months in which the computer system will be installed in an organization. The work within the organization was done manually, and the new project will help the organization in utilizing information technology to conduct operations faster.
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Team charter
1. Skills and knowledge inventory
The following table shows the skills and knowledge inventory:
Project members Designation Knowledge and skills required
Mr. John Project Manager Leadership, team management, risk management, communication, and personal organization
Mr. Jack Software developer Programmer, system analyst, time management, critical thinking, complex solving problems, negotiation and service orientation
Ms. kate Software developer Programmer, system analyst, time management, critical thinking, complex solving problems, negotiation and service orientation
Mr. George Network Engineer Installation and configuration of hardware and software, detect and solve the networking problems, technical support and time management
Mr. Smith Network Engineer Installation and configuration of hardware and software, detect and solve the networking problems, technical support and time management
Mr. Harry Communication Manager Planning of new agenda, excellent communication skills, communicate necessary information effectively
2. Roles and responsibilities
The following table shows the roles and responsibilities of team members:
Project members Designation Roles and Responsibilities
Mr. John Project Manager The manager will act as a leader and managed all the activities of the projects. He will be responsible for the completion of work on time. The risk and cost of the project will be managed by him.
Mr. Jack Software developer The programming related to the software installation will be done by him within the specific time framework. The installation and configuration of the system will be done by him.
Ms. kate Software developer The programming related to the software installation will be done by her within the specific time framework. The installation and configuration of a system will be done by her.
Mr. George Network Engineer The networking in all the system will be done by him with the installation and configuration of networking. The problems related to the networks will be solved by him.
Mr. Smith Network Engineer The networking in all the system will be done by him with the installation and configuration of networking. The problems related to the networks will be solved by him.
Mr. Harry Communication Manager The planning of meeting and new agenda will be decided by him. The information conveyed by him to every member. The ideas and discussion of meetings are noted by him, and feedback form is given by him to the team members.
3. Team communication
The team communication will be done through formal communication channels such as emails, project communication software, phone calls which help to communicate each other. The time of meeting and venue will be mutually decided by the team members and then communicated to other team members. The information will be uploaded on Asana which can be easily accessed by every team member.
4. Team rules and expectations
The previous experience helps to solve the problems related to installing, configuration and others which act as barriers to the completion of the project on time. The overall goal of the project is to implement information technology in the company. The code of ethics includes the completion of work with integrity, truth and coordination with the team members. The rules of the project include the completion of work on time; the reporting should be done to the concerned person.
5. Signature: ------------------------------------
Part 2
Learning cycle
The meeting is held thrice in a week which helps to coordinate all the work related activities between the tea members. The team meetings help to solve the problems, and the communication manager will be accountable if the activities are going on the schedule of the meeting. The organizer of the meeting is done by communication manager who will write the ideas of team members and discussion agenda then circulate to the team members for feedback.
Part 3
Communication plan
The aim of the communication plan is to convey the inform regarding the project which includes amendments in the existing project by the discussions in the meeting and documentation, issue the communications which are prioritized, issue of information related the issue of management and assigning of responsibilities to an individual, and the escalation process is used in the meeting for resolving the issues through filling of forms.
Part 4
Project evaluation
The project evaluation is the necessary part of the project. The project evaluation helps to evaluate the performance of the project from the goals and objective of the project. There are various strategies which help to evaluate the project such as project evaluation matrix which helps to evaluate the performance of the project over the particular period of time. The parts of result based project management include monitoring, design, and evaluation. The managing for impact includes the resulting chain of a project which comprises of various steps such as inputs which are converted into outputs then the outcome is measured through its impact. The evaluation of the projects is done through project monitoring, annual project reviews, interim and final evaluations, and impact assessments (Tran et al., 2013).
The closure checklist involves the works that need to be done in the project. The checklist includes installation of systems in an organization, networking of the computers, installation of software's on the computers. The following table shows the checklist:
Items Work needs to be done Who owns Developed by Reported to
Installation of computers The computer will be installed in the company successfully Project Manager Software developer Project Manager
Networking The networking of all the computers Project Manager Network Engineer Project Manager
Software development The development of software Project Manager Software developer Project Manager
Software installation The software needs to installed in computers Project Manager Software developer Project Manager
Communication plan The planning of communication Project Manager Communication Manager Project Manager
Implementation report The report which tells the implementation of activities Project Manager Communication Manager Project Manager
Lesson learned report It is started with the start of the project, and it should be regularly reviewed Project Manager Communication Manager Project Manager
Project closure report It is prepared at the end of the project Project Manager Project Manager Project Manager
The project is evaluated through interim and final evaluation method in which the performance of the project is assessed by the goals and objectives of the project (Schwalbe et al., 2015). The assessment is done through in the middle of the project, and the final evaluation is done at the completion of the project through comparing the performance with the goals and objectives of the project. The measurable organizational value is the main goal of the project, and it is measured through its success (Marchewka et al., 2014). The measurable organizational value of the project is assessed below:
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1. The desired area of the project is implementing the information technology in the company.
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2. The desired value is to have a successful installation of computers in an organization.
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3. The appropriated matrix is developed in numeric form.
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4. The time framework is two months for achieving the measurable organizational value.
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5. The project will achieve its measurable organizational value through the successful implementation of information technology in an organization.
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Reflection
The democratic leadership is suitable for the project management because the management of the project needs the suggestion and opinion of team members which helps to coordinate the project which is experienced from the management of the project. In the profession of information technology, the ICT project manager requires the knowledge of information technology, networking knowledge, program development, ability to solve troubleshoots related to the installation and configuration of the software. The knowledge helps to manage the activities and prepare the accurate time framework for the completion of the project. There are various difficulties which come in the implementation of the project which changes the working of employees. The autocratic leader cannot handle the project in a most efficient and effective manner which is understood after the experience gained from working in the project. The effective leader leads others through managing all the work related activities within the specific time framework. The leader must share the vision with the team members who help to achieve the objective through common goals of all team members. The project manager must act as a good communicator so that the goals and objectives of the project are communicated to all team members in a most efficient and effective manner. The project manager must have integrity, empathy, enthusiasm, compete, team building, and ability to solve problems. The project manager can succeed the project by using the resource effectively.
References
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Marchewka, J. T. (2014). Information technology project management.John Wiley & Sons.
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Schwalbe, K. (2015). Information technology project management.Cengage Learning.
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Tran, S. T., Le Ngoc Thanh, N. Q. B., & Phuong, D. B. (2013). Introduction to information technology. In Proc. of the 9th inter. CDIO conf.(CDIO).
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